Search Communications

Search HubSpot for communications like SMS, WhatsApp, LinkedIn, email, and calls, filtered by contact, company, deal, channel, direction, or date range. For meetings, notes, and tasks, use the dedicated search actions.

What It Does

Queries HubSpot communications using the filters you set and returns the matching records, sorted and limited as configured.

When To Use It

Use this to pull a filtered list of communications for a customer, such as all outgoing emails in the last month, to reference or summarize later in the workflow.

Configuration

Configure the node with these settings:

Field	What it controls
Contact ID / Company ID / Deal ID	Filter results to communications associated with a specific record. Optional.
Channel Types	Filter by one or more channels, for example `SMS`, `EMAIL`, or `CALL`. Optional.
Direction	Filter by `INCOMING` or `OUTGOING`. Optional.
Start Date / End Date	Filter to an ISO date range. Optional.
Limit	Maximum number of results. Defaults to `50`.
Sort Property	The property to sort by. Defaults to `hs_timestamp`.
Sort Order	`ASCENDING` or `DESCENDING`. Defaults to `DESCENDING`.

Outputs

The node passes these values downstream. Check the Outputs tab on the configured node to confirm exact paths.

Variable	Type	Description	Example
`communications`	`array<unknown>`	Array of communications found	`{{nodeId.communications}}`
`count`	`number`	Number of communications found	`{{nodeId.count}}`

Example Workflow

A workflow pulls the most recent outgoing emails to a deal's primary contact and feeds them into an AI step that drafts a status update for the account team.

Get Communications by Time Range
Create Communication
Search Deal

Need More Help?

Reach the AskElephant support team by:

clicking the Support tab on the right side of your screen,
emailing [email protected],
or using @askelephant support in your dedicated Slack channel.