Glossary

Introduction

Short definitions for the AskElephant terms you'll see across the product and this help center. Skim the full list or jump to a category.

Term	Definition
AskElephant	The platform that captures your meetings, extracts structured information from them, and runs workflows on that data. Always written as one word.
Workspace	Your organization's shared AskElephant environment. Your teammates, meetings, integrations, and settings all live inside one workspace.
Group	An internal tag you apply to teammates to organize your workspace — for example, separating the sales and CS teams.

Term	Definition
Meeting	A captured call, with its transcript, recording, participants, and any workflow outputs attached.
Notetaker	The AskElephant bot that joins your calls to record and transcribe them.
Transcript	The speaker-labeled, time-stamped text of what was said on a call.
Recording	The audio or video file of a meeting, captured alongside the transcript.
Recap Email	The automated post-meeting summary sent from `[email protected]`.
Meeting Page	The per-meeting view where you see the transcript, recording, and workflow outputs for one call.
Internal Meeting	A call where every participant is from your own organization.
External Meeting	A call with at least one participant from outside your organization.
Meeting Privacy Agent	The agent that enforces your rules about which meetings the Notetaker can and can't join.

Term	Definition
Chat	The interface for talking to AskElephant's AI about your workspace data.
Conversation	A single threaded exchange inside chat, saved so you can return to it.
Global Chat	The chat entry point available from anywhere in AskElephant, scoped to your workspace's data.
Agent	An AI teammate that can reason, call tools, and take actions for you in chats and workflows.
Tool	A narrow capability an agent or workflow can call — for example, internal search or web search.
Prompt Library	A shared repository of reusable prompts you trigger in chat with `/`.
Coach	The feature that reviews your meetings against a scorecard and gives you feedback on how you performed.

Term	Definition
Workflow	An automated sequence of steps that runs when a trigger fires.
Trigger	The event that starts a workflow — for example, a meeting ending or a signal firing.
Action	A step inside a workflow that does something — posts to Slack, updates HubSpot, generates text.
Node	One block in a workflow, representing a trigger, action, or decision step.
Recipe	A pre-built workflow template you activate as-is or customize.
Signal	A structured piece of information AskElephant extracts from every meeting — for example, objections, next steps, or churn indicators. You can search, filter, and trigger workflows on signals.

Term	Definition
Contact	A person record, enriched with their meeting history.
Company	An organization record, tied to a domain, that aggregates every meeting and contact associated with it.
Internal Search	Search across your AskElephant workspace — meetings, contacts, companies, and workflow outputs.
Integration	A connection to an external system like HubSpot, Salesforce, or Slack that lets agents and workflows read or write data there.
MCP	Short for Model Context Protocol. The open protocol that lets external AI tools connect to your AskElephant workspace.

Term	Definition
Owner	The top permission tier, with full admin control over the workspace, billing, and settings.
Manager	A permission tier with admin powers over people, workflows, and settings, but below Owner.
User	The standard permission tier. You use AskElephant day-to-day but can't change workspace-wide settings.

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