Network Issues

Introduction

Some workflow issues happen in the builder itself, not at runtime — saving errors, slow runs, context window errors, or UI glitches. Start here if the workflow isn't fully built yet, or if it's behaving strangely in your browser.

Workflow Won't Save or Shows Errors

If saving fails or the builder shows a validation error:

1. Read the error carefully. It usually points to the exact problem: a node isn't fully set up, a connection is missing, or a required field is blank.

2. Use Fix with AI. Click the button next to the error — AskElephant often resolves validation errors automatically. Review the changes to make sure they make sense.

3. Check every node individually. Click each one and confirm required fields are filled in. For prompt nodes, make sure instructions are written. For integration nodes (HubSpot, Slack, etc.), make sure the destination is selected.

4. Verify integrations. If the workflow sends to Slack, confirm Slack is integrated at both workspace and personal level. Same for HubSpot, Salesforce, and any connected tools.

5. Save often. Save after each major change instead of stacking 20 edits. This helps you pinpoint which change caused the error.

If a transient error like Field 'errors' of type '[WorkflowValidationError]!' must have a selection of subfields appears, it's usually a temporary system issue that resolves on its own. If it persists past a few minutes, contact support.

Layout Looks Disorganized

After heavy editing, the node layout can get tangled. Click the Auto Layout button at the bottom of the workflow canvas (the four-squares icon) to reflow the nodes automatically.

Workflow Is Too Slow

Most workflows complete in 30 seconds to 2 minutes. Workflows that process lots of data (50+ meetings, long lookback windows) can legitimately take longer. AI processing adds a few seconds per step.

If it's taking longer than expected:

1. Confirm it's still running. Check Workflow History for a run marked In Progress.

2. Simplify the workflow. Multiple prompt nodes doing similar analysis can often be combined into one.

3. Optimize prompts. Long, complex prompts take longer. Break complex analysis into several simpler prompts.

4. Reduce data volume. If you're processing 100 meetings when 10 would do, use filters to narrow the input.

Tuning AI Model Settings for Speed

If you've simplified and it's still slow, try:

• Model choice: switch prompt nodes to flash, lite, or mini variants for faster (but less detailed) responses.

• Max Steps: lower the max tool-call budget on agentic nodes to cap processing time.

• Temperature: lower values reduce creative interpretation and often complete faster.

Context Window Errors

If you see Your input exceeds the context window of this model, the prompt is trying to process more data than the model can hold at once. This happens most often when:

• A workflow analyzes a long lookback window (for example, 90 days of meetings).

• A single meeting's transcript is unusually long.

• A chain of nodes accumulates large outputs that all feed into one prompt.

To fix:

1. Reduce the data volume — shorten the lookback window, filter meetings more tightly, or summarize earlier in the chain so later nodes see a shorter version.

2. Switch to a model with a larger context window.

3. Split the workflow into smaller focused workflows, each handling a slice of the data.

4. If you've done all of the above and still hit the limit, contact support — they can upgrade the workflow to a larger-capacity model.

Browser and UI Glitches

A handful of builder issues are caused by browser caching, not your configuration. Rule these out before digging into logic.

• Can't add steps after using the AI Workflow Builder. Do a hard refresh: Cmd+Shift+R (macOS) or Ctrl+Shift+R (Windows/Linux), then try again.

• A node's output isn't showing up in later steps. Same fix — hard refresh. This is common with Search Past Meetings nodes after you've changed earlier steps.

• Delete button doesn't respond. Hard refresh. If the workflow still won't delete, contact support.

• Recent changes disappeared after save. Make a backup copy of the workflow before making more changes, then contact support.

If a hard refresh doesn't fix it, close and reopen the browser tab.

Still Stuck?

If you've tried all of the above and the issue persists, contact support with the workflow name, a link, any error messages, and a description of what you were doing when the issue happened. See Workflows for the full troubleshooting guide.