Contact Updated

Start a workflow whenever a contact is updated in Salesforce. It appears as Contact Updated in the workflow builder.

What It Does

Watches Salesforce for changes to contacts and starts the workflow when one is updated, passing along which property changed and its new value.

When To Use It

Use this to react to changes on a contact, such as sending a notification when a contact's job title or email changes. If you only care about a single property, scope the trigger to it. To catch new contacts instead of changes to existing ones, use Contact Created.

Configuration

Configure the node with these settings:

Field	What it controls
Property Name	The Salesforce property to trigger on. Optional. If left blank, the trigger fires on updates to any property.

Outputs

The node passes these values downstream. Check the Outputs tab on the configured node to confirm exact paths.

Variable	Type	Description	Example
`contact`	`object`	A reference to the contact that was updated in AskElephant	`{{nodeId.contact}}`
`contact.id`	`string`		`{{nodeId.contact.id}}`
`salesforceContactId`	`string`		`{{nodeId.salesforceContactId}}`
`firstName`	`string`		`{{nodeId.firstName}}`
`lastName`	`string`		`{{nodeId.lastName}}`
`email`	`string`		`{{nodeId.email}}`
`propertyName`	`string`		`{{nodeId.propertyName}}`
`propertyValue`	`string`		`{{nodeId.propertyValue}}`

Example Workflow

A contact's email address changes in Salesforce. This trigger fires scoped to that property, and the workflow updates the contact's record in a downstream tool to keep the two systems in sync.

Contact Created
Update Contact
Add Note to Contacts

Need More Help?

Reach the AskElephant support team by:

clicking the Support tab on the right side of your screen,
emailing [email protected],
or using @askelephant support in your dedicated Slack channel.