Universal Agent

Run an AI agent that can use the toolkits and tools you enable across your connected apps, for automation that goes beyond a single prompt.

What It Does

Sends your instructions to an AI agent that can take multiple steps and call the tools you've enabled from your connected toolkits, up to the step limit you set. It posts its final response into a conversation and returns that response as a workflow variable.

When To Use It

Use this when a task needs the AI to act across connected apps, like looking something up in one tool and taking an action in another, rather than just generating text. For a single AI-generated response without agentic tool use, use Run Prompt or Chat with AI instead.

Configuration

Configure the node with these settings:

Field	What it controls
Instructions Prompt	The instructions to send to the agent. Can include workflow variables. Required.
Model	Which LLM powers the agent. Choose `default`, `lite`, `creative`, `analytical`, or a specific model. Required, defaults to `default`.
Max Steps	The maximum number of tool call steps the agent can take before returning a response. Required, defaults to `10`.
Chat Title	An optional title for the conversation. Generated automatically if left blank.
Toolkits and Tools	The specific toolkits and tools the agent is allowed to use. The agent can only act within what you enable here; it has no other reach into your connected apps.

Outputs

The node passes these values downstream. Check the Outputs tab on the configured node to confirm exact paths.

Variable	Type	Description	Example
`conversation`	`object`	A reference to the conversation where the message was sent	`{{nodeId.conversation}}`
`conversation.id`	`string`		`{{nodeId.conversation.id}}`
`conversationLink`	`string`	A clickable link to the created conversation in AskElephant	`{{nodeId.conversationLink}}`
`agentResponse`	`string`	The agent response that was sent to the conversation	`{{nodeId.agentResponse}}`

Example Workflow

Give the agent instructions to check a project management tool for open tasks tied to a company and post a status update, enabling only that toolkit so the agent can't take unrelated actions.

Run Prompt
Chat with AI
Trigger Workflow

Need More Help?

Reach the AskElephant support team by:

clicking the Support tab on the right side of your screen,
emailing [email protected],
or using @askelephant support in your dedicated Slack channel.