Estimated read time: 3 minutes
Overview
AskElephant gives you access to powerful tools that help you find and use information more effectively. Whether you're preparing for a meeting, researching a competitor, or looking for insights from your past engagements, these tools save you time and help you work smarter. Think of them as your personal research assistants1ready to pull the exact information you need, exactly when you need it.
How to Access Tools
Using AskElephant tools is straightforward. Look for the Tools section in the bottom left of the AskElephant chat window. You'll see a small multi-tool icon1click it to open a menu. From there, simply toggle on the tools you need for your current task.
Web Search Tool: Stay Current
The web search tool connects AskElephant to the internet, letting you pull information that's fresh and relevant. This is especially useful when you need details that change frequently.
When to use Web Search
- Reviewing clients before meetings: Catch up on a prospect's recent news or company updates
- Researching competitors: Find the latest features, pricing changes, or announcements
- Fact-checking: Verify current information from LinkedIn, company websites, or industry sources
- Staying informed: Access breaking news or recent developments in your industry
How it works
Once you toggle on web search, simply ask AskElephant your question. For example: "What is the latest feature offered by Gong?"
AskElephant will search the web and provide you with:
- Direct answers based on what it finds
- Links to the original sources it used
- A dropdown summary showing where it searched
This means you're never left wondering where the information came from1you can verify everything yourself.
Internal Search Tool: Unlock Your Collective Knowledge
The internal search tool is what makes AskElephant unique. It searches through everything your team has captured1hundreds of past engagements, meeting notes, and company information stored in your workspace.
What it does
Instead of hunting through old notes or asking colleagues to remember past conversations, internal search pulls insights from across your entire customer base. You can spot trends, find similar situations you've handled before, and make faster, smarter decisions.
When to use Internal Search
- Finding patterns: Discover common questions or challenges your customers face
- Reusing insights: Apply lessons learned from one customer to another
- Building context: Understand a customer's history before reaching out
- Speed: Get answers without manually digging through files
Get the Right Information, Right Now
Both tools are designed to save you time and give you confidence in your work. The key is choosing the right tool for the moment:
I need to... | Use this tool |
Research a competitor's latest move | Web Search |
Find past conversations about a similar customer issue | Internal Search |
Prepare for a meeting with a new prospect | Web Search |
Spot trends across multiple customer conversations | Internal Search |
Check current pricing or product details | Web Search |
Understand how we've handled this before | Internal Search |
Next Steps
Start small. The next time you're in AskElephant chat1whether you're in a meeting, on a company page, or just asking a question1try toggling on one of these tools and see how it changes what you can do. You'll quickly discover which tools fit your workflow best.
Have questions about these tools or want to learn more? Reach out to the Herd in our community forum.
Need Additional Help?
If you have questions or need further assistance, the AskElephant support team is here to help!
You can reach our support team in several ways:
- click the chat button in the bottom right corner of your screen,
- email us at support@askelephant.ai
- or use @askelephant support in your dedicated Slack channel.
We're committed to getting you the answers you need as quickly as possible.